Your Home Striped Back Velvet Accent Chair, Plush Padded Dining & Living Room Armchair (Royal Blue)

Great

I purchased the chair directly from Clifford James and the chair arrived faulty. It had a cut on the back seat. I was offered an exchange but the replacement chair didn’t arrive until 4 phone calls and over 3 weeks later AND with a bigger defect. Called the customer service and they offered to send me yet another chair. It arrived with messed up stitching in the front... I have just arranged the collection for the return of the third chair and I’m hoping to receive my refund soon...The quality of the product was unacceptable and I still can’t get my head around how they can keep on sending one faulty chair after another...