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M**.
Moon did not work.
Moon did not work. I read through the instruction manual and let it charge for well over the two hours it says it needs to charge. It will not turn on. I could see the charging light come on, but it got very warm during charging. I tried to turn it on with the touch sensor and the remote. I've tried this both plugged and unplugged. It looks and feels nice, but it is missing the one key thing-- the light.
J**
Arrived defective, but A+ customer service from seller.
Update :Thank you to the seller for replying to my message and refunding me the amount of my purchase. 5 stars for their customer service.-----------------------------Arrived defective. I love the look of this. It would have been a great gift if it actually worked. We followed the directions that were included inside the box and the moon would not light up. We thought maybe the touch function of it was broken, but the remote did not make it turn on either. Very disappointed in this purchase. I have contacted the seller, but have no received a responsr yet. Will update if I ever do receive a reply.
M**E
Broke remote on day two.
Love the real moon settings but remote stopped working after one day. Will only light up in blue and white.
C**H
Lights up in only One color, green!
Only lights up in ONE color, green.
Trustpilot
1 month ago
4 days ago